Check in: 3 pm

Check out: 11 am

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Early arrivals/late departures: Please inquire…if we do not have a same day check out/in, we are usually able to accommodate early arrivals or late departures for a small fee.

Villa Ventura includes housekeeping, chef service for 2 meals per day, as well as a house manager that maintains the property and assists with everything from mixing margaritas to launching kayaks. Groceries and tips are not included. The staff at Villa Ventura have Sundays and some holidays off and no housekeeping or chef services are provided on those days. 

No. They are generally in the villa starting at 8 am, Monday-Saturday. They come and go throughout the day as needed, and generally go home for the evening between 7-8 pm.

Yes, this can be arranged in advance. There is a fee you will pay directly to each staff member to have them work on a holiday or a Sunday. Details available upon request.

Each closet has a laundry basket. Please place any items you wish to have laundered in the basket, and time permitting, our housekeeper will wash, dry and fold your items and return them to your bedroom. This service is offered at your own risk, so please do not place delicate, hand wash, or line dry only items in the basket.

Yes! We can help arrange for pampering right in the comfort of Villa Ventura, through an approved, pre-screened and highly recommended company. Visit our spa page for more info.

No unregistered guests. This is for your safety as well as the safety of our staff.

Standard voltage in Mexico is 127 V, and most outlets are similar to those found throughout North America, so you should be okay without a converter or adapter if you are traveling from North America. If you are coming from the UK or Europe, you will most likely need an outlet adapter.

No. There are steps throughout the villa and access to the beach also requires the use of a staircase that is — in some spots — uneven and without a handrail.

Yes, absolutely. Prior to your arrival we will send you a grocery request form. Our staff will have your groceries ready for you at the villa upon your arrival. There is no fee for this service other than the cost of the groceries. You will be provided receipts for all groceries purchased on your behalf and you will reimburse the staff directly in pesos.

A budget of around $30/adult/per day is a good starting point if you drink a modest amount of alcohol and eat foods available locally, including seafood. Keep in mind, this varies based on current food prices, personal preference and alcohol consumption. There is no upcharge for the food purchased for your meals. The staff will provide receipts and you will reimburse them in pesos. 

While Puerto Vallarta is known for having some of the cleanest water in all of Mexico — our water is treated and purified — we highly recommend drinking bottled water. Large gallons of water can be purchased for your stay if you desire, and small bottles of water are provided in each bathroom.

There are so many favorites! We will share a few, and would love to know your favorites.

Breakfast 

French Toast

Huevos Rancheros

Grilled breakfast burritos

Lunch 

Octopus salad

Nachos con carne asada

Dinner

Seafood Enchiladas

Paella

Surf and Turf

Filet Mignon

Birria (plate or tacos)

Puerto Vallarta is a gastronomic dream! Foodies have been writing and creating vlogs galore, sharing the delightful food scene found in Puerto Vallarta. From street taco stands to luxury restaurants with live music (violins, mariachi, you name it), there is something for everyone. However, even with the amazing restaurants available in town, many guests end up canceling dinner reservations after eating a spectacular meal created by our in-villa chef.

Tipping is customary in Mexico; however, it is a personal choice and is based on the quality of service, the number of guests, special service and so forth. We are frequently asked how much to tip and have established a guideline that may be of help to you. We recommend $20.00 US per person in your party per day as a good starting point. For example:  A group of 12 who are staying 7 nights, 8 days would be $1920. This tip will be divided among Beto and the rest of the Villa staff. It is best to put the entire tip in an envelope and give it to Beto to distribute. This way, some of the people who make your stay pleasant, but whom you seldom see, such as the watchmen, are not forgotten. 

Please note: Concierge's is not part of our staff and should be tipped separately (this is voluntarily)

We love pets and wish we could welcome them all at Villa Ventura. Due to severe allergies, we most often are not able to accommodate this request. However, on a case by case basis, we will occasionally grant consent, so please ask. Any pet visiting Villa Ventura requires advance approval, written consent, and a pet waiver.

We love and welcome children at Villa Ventura! We have both a pack-n-play and a high chair available upon request. Please keep in mind that Villa Ventura is not baby proof and may not be the best fit for every child. The villa has many steps, terra cotta and concrete floors, as well as a pool.

Villa Ventura has snorkel gear, kayaks (one double, two single), beach chairs, coolers, spike ball, water skipping balls, frisbees and sand toys available for guest use. Please ask the houseman to assist with launching kayaks.

No. There is not a lifeguard at our beach. Please use both caution and judgment before entering the ocean and do not attempt to access the beach or go in the water if you have been drinking heavily. While we are on one of the only swimmable beaches in the area, and it is generally quite lovely, please remember the ocean can be unpredictable. If you observe shore break waves, or have any doubt, do not go in the water.

Yes! When sea conditions permit, you can enjoy snorkeling right below the villa. Everything from puffer fish, sea turtles, spotted rays and even the mighty manta ray frequent the area. Please watch for sea urchins…they love rocky shallow waters.

Yes. We will provide a shipping address upon request. Please do not ship anything essential as package delivery service in Mexico is not always reliable.

Absolutely! We have a wonderful concierge that can assist with this. Please advise on your pre-arrival form if you desire a concierge for your stay. There is no extra charge for their assistance.

Our concierge is happy to assist with items such as airport transportation, hiring a private driver, booking excursions (including the popular Rhythms of the Night tickets), booking a tee time, and many other services. If you desire their service, they will send you a welcome email with details.

Uber and taxi service are readily available from the Villa. If you intend to spend most of your time at the Villa or in downtown Puerto Vallarta, you will not need a car. If you wish to venture a little further away, say to the Botanical Gardens, having a car is quite nice. If you do decide to rent a car, we highly recommend Gecko Rent a Car Puerto Vallarta. They provide fantastic rentals and exceptional service.

Yes! If your group exceeds 16 people, or if you desire more space for your group, our villa conveniently sits next door to Villa McFuego. When booking both villas together you would have 9 spacious bedrooms that can accommodate up to 22 people, as well as access to the amenities both villas offer, including the staff of both villas.

If you have pesos on hand…sure! If not, we generally recommend using an ATM connected to a bank once you have arrived in Puerto Vallarta for the best exchange rate. Please let your bank know you will be traveling, and inquire about foreign transaction fees before leaving home.

Anytime! If you are looking for cool and drier weather, December-March is your best bet. The whales visit from the end of November through the first part of April and many find this a delightful time to visit. It generally starts to heat up in June, and by July the rainy season is upon us. The rain helps with the heat and humidity that is common in the summer, and also turns the surrounding jungles a vibrant green. September is our hottest and wettest month, so if you love thunderstorms and don’t mind the heat, September will be your best value. Snorkeling is best in October when the rains have stopped but the winter swells have not yet arrived. It stays warmer through mid November.

Yes! Check out our blog for spectacular day trips from Puerto Vallarta.

Yes! There are many beautiful hikes. Our blog has a few suggestions.

Yes, definitely, we wouldn’t go down there with our family if we didn’t think so! You will feel much safer in most parts of Puerto Vallarta than in the United States or Canada. There is very little crime here, and what does exist is usually petty compared to the U.S. The tourist police here are friendly and very helpful. Obviously use your common sense and be aware, and at night stay on main streets. Some people are concerned about the drug “war” in Mexico, we want to emphasize that the issue is fundamentally linked to USA-Mexico border towns and is an issue far from important in Puerto Vallarta and surrounding areas. Warning do not attempt to purchase marijuana or other drugs as the police here have a vigilant “sting” program in operation and you don’t want to be in a position of bribing yourself out of jail.

Our wonderful chef's services are included in the nightly rate. They will do all the shopping, prep work, cooking, serving and clean up for two meals each day at no additional cost to you. The cost of groceries, both food and drinks are additional, and we just pass it onto you (with receipts – no service fee) at the end of the week. For planning purposes, estimate $35 a day per guest staying. Keep in mind this number will be on the lower end should you choose to eat out, if you have a lot of kids, vegetarians, or nondrinkers in your group. This number can be higher should you choose expensive seafood options such as lobster or shrimp each meal accompanied by top shelf liquors and pricier wines and beers.  We recommend you give our staff around $500 dollars upfront to reimburse their shopping, check in mid-week, and then of course settle at the end of your stay. All money for groceries must be paid directly to our staff in CASH only, as they do not have a way to take credit cards or checks.  

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Breakfast is more flexible but when it comes to lunches and dinners they are ordered as a group/family style, meaning everyone is served the same dish. Our chefs are happy to work around any dietary requirements to accommodate everyone. Dinners can be up to four courses including appetizers, a soup or salad, a main dish and dessert. Sunday is our staff’s normal day off but can be hired for an additional fee paid directly to staff. Sunday evening is a great opportunity to head into town for breakfast, lunch or dinner and enjoy some of the fantastic restaurant's PV has to offer.‍